Saving Projects [Solved]

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Saving Projects [Solved]

Postby MACPROG » Wed Apr 04, 2007 8:11 pm

When I ammend or make a new gif animation it work OK, but when I try to save it or save it as I get the following message. Anyone know the reason why and how I cure it.

Error message
access violation at adress 004304cc in module 'gifan.exe' read address 0000002c. The number are different most times.
Regards
Macprod
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Postby daviebods » Thu Apr 05, 2007 2:02 am

i also get a error message like this too, except mine says:

access violation at adress 004305F0 in module 'gifan.exe' read address 0000002c.

Regards
dave
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Postby daviebods » Thu Apr 05, 2007 2:39 am

ok i figured out how to fix it.

go to the bottom right corner & click the "Image Comment.." button,
then clear all the text inside it & press OK.

this worked for me.
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Postby Karlis » Tue Apr 10, 2007 1:19 pm

We shall investigate this and correct the problem. Please let me know what kind of text was there and how many frames did you have in your animation.
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Me too!

Postby hlndr » Sat May 05, 2007 8:50 am

I am having the same problem except that my message said that the access violation was in address 004305F0 and the Read address was 1F1F4B. I did what you said with clearing the comment and I still got the message only the read address changed to 0000002D.
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Postby Karlis » Sat May 05, 2007 9:31 pm

Anybody having this problem, please contact us with more details:
http://www.blumentals.net/support/support.php

This looks to be very rare issue, but still we would like to eliminate it. Thanks!
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Postby HolmanGT » Thu May 10, 2007 11:21 pm

Karlis wrote:Anybody having this problem, please contact us with more details:
http://www.blumentals.net/support/support.php

This looks to be very rare issue, but still we would like to eliminate it. Thanks!


I have this problem and I have filled out the report at the link you specified.


This may not be as "Very Rare" as you think. :!:
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Postby hlndr » Sat May 12, 2007 9:35 am

I filled out a report at the above link a week ago and have not gotten any kind of response.
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Postby Karlis » Sat May 19, 2007 1:00 pm

The Solution

The problem is caused by an error in options. Until we correct the glitch, you may use the following solution that fixes the problem:

1. On the Tools menu, click Options
2. Select Export tab
3. Set Nearest Color for Dithering Mode.
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