GIFS missing frames?

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GIFS missing frames?

Postby callisto22 » Sun Jul 27, 2014 11:21 am

Please help me out here, I just bought the pro version and I love this program!

However I edit a lot of pre-made gifs and some of them I open up(new animation or add all frames) and several of the frames will be missing. There is generally 200+ frames and sometimes it only comes up with 1-3.

Now I am also having the issue when I am trying to create a gif from video... :cry:

Anyone have any advice on why this may be happening and/or a possible solution?

This girl is going crazy over here! lol

Thanks so much for your help and please let me know if you need any more info!

:D :mrgreen:
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Re: GIFS missing frames?

Postby Aivars » Tue Jul 29, 2014 8:54 am

Do you get some kind of error messages during saving or opening the animation or are the frames just gone?
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Re: GIFS missing frames?

Postby callisto22 » Wed Jul 30, 2014 4:37 am

Thanks for the reply. No errors, i've tried all kinds of different gifs, 1080x1920 and small 530x298 all usually 10-25mb

I also try create videos from gif and same thing happens... seems to be with all my videos though, they are all mp4 30-60mb. I tired saving as different formats.. .wmv .mov, etc. but no luck. I used one of the videos and created the gif in photoshop then put in gifan and it worked but that's not acceptable as most of the gifs I work on are pre-made.

I contacted support and sent files, I PMed you the links as well. I added you on AIM as well not sure if you use it...
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Re: GIFS missing frames?

Postby Aivars » Wed Jul 30, 2014 10:46 am

I replied your PM.
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