On Sat, Jan 2, 2016 at 2:39 PM, share-it! Customer Service <support@us.shareit.com> wrote:
Dear Valued Customer,
Thank you for your inquiry regarding technical support.
If the license key you received by e-mail is rejected when you try to enter
it into the system, please check whether the information you entered is
correct.
To avoid errors when entering the information, highlight the entire license
key using your mouse, right-click and select Copy. To paste the key into
the browser's address field, select Paste. Instead of using the mouse, you
can also copy the link using the keyboard by pressing CTRL + c to copy and
CTRL + v to paste (Windows), or Command + c and Command + v for Macintosh.
If the license key is still being rejected, please contact the software
publisher directly. The publisher is responsible for technical or product
related support. You can find the publisher's contact address in your
e-mail order notification, on the publisher's website or in your order
information in "MyCommerce ID" at http://ccc.shareit.com/ccc/?languageid=1
Technical support
You can contact the publisher for technical support here:
» Technical support e-mail address: support@blumentals.net
» Technical support URL: http://www.blumentals.net/support
» Homepage: http://www.blumentals.net
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