I felt like I have to write this.
First of all, I would like to say thank you to all of our customers. Special thanks goes to those who take time to write us comments and help with making our products better. You are my best people, serving you gives a meaning to my business and this largely contributes to the meaning of my whole life. I shall try to continue serving and supporting you as much as I can.
Second, I would like to apologize to those customers who are waiting for a particular change or feature to be implemented in our products for months or even years. For example FTPS support or a better FTP system for that matter or support for a new language. I would like to assure you that I have not forgotten about you, it is just that so far the lack of time has not permitted us to do this.
Third, I would like to apologize for big delays between updates and releases. It took us 5 months to release version 2007, however we wanted to include as many fixes and suggestions as possible, to make this release more valuable.