Bug:empty context (=right click) menu

[Gorky]

Hi all,
runing the latest 2011 version of webuilder under german xp sp3 I have the problem, that when I right click I only get an empty context menu (just the empty menu, but no menu-items!!!). I tried this with various accounts (with and without admin rights ) the are only empty context menus, when you start the newly installed webuilder (at least when you start webuilder two or three times).

Is this behaviour reproducable for any other xp-user??

thanks

Gorky

[davenz]

Hi Gorky

Do you mean every right-click menu in WeBuilder is empty? If you right-click on the Toolbar icons, is there anything in that menu? In the preview window? Code window?

WeBuilder has been known to do funny things with non-US English versions of Windows so it could be something to do with that (which is ironic considering where WeBuilder is developed). If it was widespread among English versions of XP, I'd imagine there would be a lot more reports of it here.

I don't mean to pry into your setup, but do you use any third-party Windows skinning software, non-standard themes, fonts, desktop replacement software or anything other than the standard German XP installation? It may have nothing to do with it, however, one graphics program I recently purchased an update for has a bug where the colour picker doesn't work in any theme but Windows Aero, so now I consider anything is possible.

Thanks for reporting this.

[Gorky]

Hi Dave,

thanks for your reply

I am missing the context-menus in the code-window, please have a look at this screenshot:


thanks

Gorky

ps. No skining software, no explorer-replacement etc. , just a simple xp-system with sp 3

[davenz]

Ouch, I see what you mean. That would certainly make things difficult.

I know I asked before, and you have probably answered in your post with me not understanding it; do you get the same thing with all right-click menus, even those on the toolbars and code explorer etc? What about project view?

I think you'll need more people running German (or other-language versions of) Windows to confirm this because it certainly seems like a bug peculiar to your version if you have no external software that could be getting in the way.

Thanks for going to all the trouble of documenting this - hopefully one of the devs will offer some kind of wise council for you.

Cheers

[Gorky]

Dave,

anything else (Code-Explorer, toolbars, projectview) is okay and has rigth-click context-menus, just the code-editor-window has empty context-menus

Thanksfor your reply any hints?
Gorky

[davenz]

Guten tag Gorky

if it was my WeBuilder doing this, I'd try things like changing themes, system language, system fonts and font size, regional locations and anything else I could think of that could even remotely have an impact on things. I have nothing concrete to offer sorry, just a bunch of 'try it and see' things that shouldn't make any difference but just might. I realise you can't exactly change to an English version of Windows, but it would be interesting to install a different language pack (if even possible there) and see if that made any difference.

The trouble with this type of thing is you could spend/waste a huge amount of your time mucking about with it only to find nothing works, though as long as you are aware of that, it is then up to you what you do. You can also just wait until Karlis or Gatis responds to this. It seems Karlis waits for weekends to make his comments, though Gatis appears to visit/comment more frequently.

Cheers

[Gorky]

Hi Dave!

thank you very much
I will wait and see if one of the nice folks from Blumentals has a solution for this nasty bug

Gorky

[davenz]

That's probably the best idea Gorky, especially as it isn't worth trashing anything else just to get this going.

I know WeBuilder (and perhaps other titles) has had issues in the past that pop up in the various language versions of Windows; I guess one of the big headaches the developers have to deal with is they can't really test their software in every possible Windows configuration. This is why they offer beta testing to registered users I suppose, to get the broadest possible testing model. However, it all relies on someone having that version of Windows and being prepared to test it and send in reports.

Just a thought.

I'll be watching with interest to see how this gets resolved.

Thanks

[Gorky]

Some important infos:
1) I did a "clean" install (kill all settings and leftovers before installing again, I also had to reenter my key)
2) When WEBuilder runs the first time the context-menu of the code-window is okay
3) when I start WeBuilder once again, the context-menu is empty (see screenshot above)

Gorky

[davenz]

Thanks for that Gorky.

It is very weird that it works once then gives up. While it might clue the developers into what could be going on, I am at a loss to explain that behaviour.

If you open WeBuilder and leave it going for an hour without closing does the menu still appear? This is more out of interest than me going down some troubleshooting road, but the result might give the devs food for thought or a heads-up as well.

Cheers

[Gatis]

Hi,

I have not heard of such issue before, so I am not sure what might be wrong.
As it seems, there is a problem with storing some settings for the menu, and once you reload it, nothing is there.

Try this:
1) Close WeBuilder 2011;
2)You can delete (reset) old layouts by deleting any folders/files under following directory:
C:\Documents and Settings\*USERNAME*\Application Data\Blumentals\WeBuilder\layouts
3) Restart WeBuilder 2011 (try to use Run as Administrator first, then close, reopen, is it all-right then..?);

[Gorky]

Hi Gatis,

thanks for replying.
unfortunately following your suggestion did not help:
after deleting any files/folders under the layouts -directory the first time I run webuilder all is ok, I have correct-context-menus. When I start the program a second time the context-menus of the code-window are empty again (= please see screen shot in above posting)

Gorky

[Gorky]

Hi Gatis,

some more infos:
the problem seems to be connected the file Editor.pop!

following your suggestions
and deleting anything under layouts and restarting a file Editor.pop is created with the following contend:
[WeBuilder.PopupMenu.ItemLink0]
ItemName=cmdUpdateImgSize

this is the "first" run and the context-menu is ok.
now I close the program.
the file Editor.pop now contains the following:

[WeBuilder.PopupMenu.ItemLink0]
ItemName=cmdUpdateImgSize
BeginGroup=0
UserDefine=00
[WeBuilder.PopupMenu.ItemLink1]
ItemName=cmdEditThisTag
BeginGroup=0
UserDefine=00
[WeBuilder.PopupMenu.ItemLink2]
ItemName=cmdOpenLinkedFile
BeginGroup=0
UserDefine=00
[WeBuilder.PopupMenu.ItemLink3]
ItemName=cmdFindDeclaration
BeginGroup=0
UserDefine=00
[WeBuilder.PopupMenu.ItemLink4]
ItemName=cmdRelatedStyles
[WeBuilder.PopupMenu]
ItemLinkCount=0

when i now run webuilder a second time the context-menu is empty.


deleting Editor.pop and restarting webuilder once again, the context-menu is okay again.

any hints?

thanks

Gorky

[davenz]

Hi Gorky

that is very strange. I opened my editor.pop file and have 23 entries in there, (ItemLinkCount=23 being the last line of that file) and opening and closing WeBuilder doesn't alter the contents of the file. Great work tracking this down, I hope Gatis can determine what is wrong and why it is doing this.

Good luck

[Gorky]

Hi Dave,

thanks for your friendly comment

Gorky