Hey Guys - if you want me to purchase your products you need to start responding to queries entered here much faster.
It 's been 6 days since my query in the thread below this.
This is your interface to the customer - either support the forum or scrap it.
On another query I did email customer support - the reply in the forum came through in about 5 days, whereas customer support took a week.
Oh well - Rapid seems pretty good but you should change the name to something that is better (more distinctive) for Google.