Rapid CSS 2015 crashes

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Rapid CSS 2015 crashes

Postby jazzbuilder » Wed Jun 01, 2016 12:51 pm

Hi,

very often the Program crashes if I use copy,cut or paste with Keyboard Shortcuts Strg+C,V or X. Doesn't matter it is a little line or entired css file.

Windows 7
Rapid CSS 13.5.0.169

Regards
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Re: Rapid CSS 2015 crashes

Postby Aivars » Fri Jun 03, 2016 12:03 am

Does this also happen in 2016 edition?
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Re: Rapid CSS 2015 crashes

Postby jazzbuilder » Fri Jun 03, 2016 6:00 pm

I have only 2015 installed! Its a chargeable Update I think?
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Re: Rapid CSS 2015 crashes

Postby Aivars » Sat Jun 04, 2016 1:40 pm

There is one thing that you can try: go to menu Edit -> Extended Clipboard and click "Disable clipboard monitoring".

The upgrade is not free, but we are not updating 2015 anymore. Sorry about that. Because 2015 crashes for you, we can give you a discount for the upgrade. Please PM me if you're interested or send a message to the support. Just try out 2016 first to see if the problem is gone, because this problem might as well be due to another application not treating Windows clipboard correctly.
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Re: Rapid CSS 2015 crashes

Postby jazzbuilder » Sun Jun 05, 2016 10:14 pm

I will try your suggestion and see what happens.
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Re: Rapid CSS 2015 crashes

Postby jazzbuilder » Wed Jun 29, 2016 10:03 pm

Today Rapid CSS 2016 crashed as well as RP 2015. I disabled clipboard monitoring and will see what happens.
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Re: Rapid CSS 2015 crashes

Postby Aivars » Thu Jun 30, 2016 11:16 am

Since clipboard is shared among all Windows applications, it will take only one application that uses it incorrectly to potentially crash any other application that might be using the clipboard. If disabling the clipboard monitoring doesn't help, see if you have any other application that might be doing something non-standard with the clipboard, try closing them and see if the problem persists. It can include malware (they tend to attach themselves to clipboard for stealing its contents) so scan your computer, you can never be too safe.
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