Bug: WeBuilder sometimes crashes when using FTP

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Bug: WeBuilder sometimes crashes when using FTP

Postby pmk65 » Thu Feb 09, 2017 6:55 pm

I have noticed a problem with FTP. I think it has something to do with the connection being closed due to inactivity.

When it happens, the only way to get back on the FTP is to close WeBuilder. (The "Recover from crash" feature doesn't work in this case.)

Here's what happens:
Clicking on FTP connection gives requester: "FTP Error: Connection Closed Gracefully".
Then when I click "OK", another requester pops up: "FTP Error: Already connected."
And then WeBuilder crashes.

I'll try to send a bugreport from within WeBuilder next time it happens. (If I can get it to trigger the stupid Windows 10 Mail client)
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Re: Bug: WeBuilder sometimes crashes when using FTP

Postby Aivars » Thu Feb 09, 2017 7:04 pm

Is there any somewhat reliable way to replicate this? I've tried to do it before but just leaving FTP connection open for a few hours didn't do anything for me. Perhaps it depends on the server and I could use your FTP server for testing?
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Re: Bug: WeBuilder sometimes crashes when using FTP

Postby pmk65 » Thu Feb 09, 2017 7:48 pm

I was able to reproduce the error again, and this time I got WeBuilder to send you a bugreport.

Here's exactly what I did to get it to crash, incl all error dialog messages.:

Connected to FTP site. Then I left the computer to get dinner. When I came back this happened:

1st time I tried to open a file at FTP site: "FTP Error: Entering Passive Mode (81,7,161,165,253,180)."

2nd time I tried to open a file at FTP site: "FTP Error: 4753"

Then I click WeBuilder disconnect icon and then try to connect to FTP again.

Clicking on FTP connection gives requester: "FTP Error: Connection Closed Gracefully".
Then when I click "OK", another requester pops up: "FTP Error: Already connected."
And then WeBuilder crashes.

(FTP is hosted at https://www.webhosting.dk/)
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Re: Bug: WeBuilder sometimes crashes when using FTP

Postby pmk65 » Mon May 08, 2017 1:07 pm

With WeBuilder version 14.3.0.187, the editor no longer crashes.
But there's still a problem.

After WeBuilder closes the connection due to inactivity, I can no longer connect to the FTP site (I'll have to close and reopen the editor).
When I try connecting again, I get this error popup msg: "FTP Error: Connection Closed Gracefully."
Clicking OK on that requester brigs up another one: "FTP Error: Already connected."
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Re: Bug: WeBuilder sometimes crashes when using FTP

Postby Aivars » Mon May 08, 2017 1:18 pm

Can you give me access to some temp account in your FTP server? I've tried with several and even by leaving WeBuilder open overnight I can't get my FTP servers to timeout due to inactivity.
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Re: Bug: WeBuilder sometimes crashes when using FTP

Postby pmk65 » Mon May 08, 2017 2:57 pm

Just noticed that if I click the "Disconnect" icon. Then I can connect without having to reload the editor.
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