3-year License Key is Invalid for WeBuilder 2018

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3-year License Key is Invalid for WeBuilder 2018

Postby Mot » Mon Apr 09, 2018 5:18 pm

:x

My 3-year license key purchased on 4/5/2016 is declared invalid by WeBuilder 2018. Doing the math, looks like I have 4 days shy of 1 year remaining on this deal. So what gives?
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Re: 3-year License Key is Invalid for WeBuilder 2018

Postby Aivars » Mon Apr 09, 2018 8:02 pm

You need to use the license key retrieval form as per instructions, as the license remains the same but the key changes. Here's the link: https://www.webuilderapp.com/support-recovery.php
If you happen to be too late because of confusion or technical problems, don't worry, just contact support and we will sort it out and give you your free key.
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Re: 3-year License Key is Invalid for WeBuilder 2018

Postby Aivars » Mon Apr 09, 2018 8:03 pm

Also note that even if you use the retrieval form later, you will still get your free key because only the original purchase date is important and everyone got their free key assigned by the system automatically. I hope that clears it up a bit.
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