Forum rules
Please try to follow these guidelines. This will help to receive faster and more accurate response.
Check the Support section of the corresponding product first. Chances are you will find your answer there;
Do not create new topics for already reported problems. Add your comments to the existing topics instead;
Create separate topic for each problem request. Do NOT post a number of non-related problem reports in a single topic;
Give your topic a meaningful title. Titles such as "A question," "Bug report" and "Help!" provide others no clue what your message is about;
Include the version number of the software you are using;
This is not an official customer support helpdesk. If you need a prompt and official response, please contact our support team directly instead. It may take a while until you receive a reply in the forum;
Unable as in you can't find them, you can't open them, or they are garbage if you try and open them? Can you give more details on the error you're receiving?