Screen Saver Freezing machine

Post your questions and problem reports here

Screen Saver Freezing machine

Postby kn22 » Thu Jul 07, 2016 10:38 pm

I have some machines that are freezing up with the new screen saver we have made with Screen Saver wonder. These machines are HP 5800 devices. THank you for your help
kn22
 
Posts: 2
Joined: Thu Jul 07, 2016 10:36 pm

Re: Screen Saver Freezing machine

Postby Aivars » Mon Jul 11, 2016 2:57 pm

What kind of screensaver are you making? A simple image screensaver?
Blumentals Software Programmer
User avatar
Aivars
Blumentals Software Developer
 
Posts: 1981
Joined: Thu Aug 22, 2002 1:40 pm
Location: Latvia

Re: Screen Saver Freezing machine

Postby kn22 » Fri Jun 09, 2017 6:53 pm

Sorry for the lack of response. This is a very basic screen saver created. This is the error that we are seeing states

The instruction at 0x00403a6e referenced memory at 0x01690984. The memory could not be read.
Click Ok to Terminate the program.

If the user logs off the computer this will come up at the time specified for screen saver timeout. We should not be seeing a screen saver on log off. Although if I let the device timeout normal it will show the screen saver and on mouse movement just goes back to the login screen like normal. Any help would be appreciated.

We are running version 6.10.0.67. Thank you very much
kn22
 
Posts: 2
Joined: Thu Jul 07, 2016 10:36 pm

Re: Screen Saver Freezing machine

Postby Aivars » Fri Jun 09, 2017 9:31 pm

Could you please try the newest version (7.1) as a number of bugs were fixed, and see if the issue persists?
Blumentals Software Programmer
User avatar
Aivars
Blumentals Software Developer
 
Posts: 1981
Joined: Thu Aug 22, 2002 1:40 pm
Location: Latvia


Return to Screensaver Wonder Support

Who is online

Users browsing this forum: No registered users and 1 guest