Files cropped (truncated) via FTP in HTMLPad 2006

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igor21
Posts: 3
Joined: Sat Aug 19, 2006 12:16 pm

Files cropped (truncated) via FTP in HTMLPad 2006

Post by igor21 »

Hey!
When i'm trying to open some files from the FTP function,
the files are croped...
this is the first time its occurs..

what can i do to fix it?
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chrisjlocke
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Post by chrisjlocke »

croped as in its only downloading half the file? Is it chopping it off at the same point each time? Does it do it to all files (eg, .html and .css) or only certain types?

The bits it does load, is it ok, or corrupted? The files may have been uploaded in binary mode? Did WeBuilder / RapidPHP (or whatever you're using) upload the files?
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igor21
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Joined: Sat Aug 19, 2006 12:16 pm

Post by igor21 »

croped as in its only downloading half the file - yes...
chopping it off at the same point each time - yes...
Does it do it to all files (eg, .html and .css) or only certain types? - all types of files...

The files may have been uploaded in binary mode? - i dont know...
Did WeBuilder / RapidPHP (or whatever you're using) upload the files? -- yes
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Karlis
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Post by Karlis »

Please send me an e-mail to support[at]blumentals.net, we will try to sort this out. This is a known problem and has happened to a few customers already. I'll need an access to your FTP.
Karlis Blumentals
Blumentals Software
www.blumentals.net
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chrisjlocke
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Post by chrisjlocke »

Changed the title to something less ambiguous...
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igor21
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Joined: Sat Aug 19, 2006 12:16 pm

Post by igor21 »

Karlis wrote:Please send me an e-mail to support[at]blumentals.net, we will try to sort this out. This is a known problem and has happened to a few customers already. I'll need an access to your FTP
Yesterday I sent you email with user and password to my FTP...
did you received him?

igor
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Karlis
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Post by Karlis »

This problem will be fixed in the next update in September.
Karlis Blumentals
Blumentals Software
www.blumentals.net
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Rocky
Posts: 1
Joined: Wed Aug 23, 2006 4:04 am

Me too.

Post by Rocky »

I am also having the same problem. The beginning of each downloader page is cropped off at the same place each time. When I tried to change to an ASCII download, the add button didn't add the extension. It just changed highlighting.
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Karlis
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Post by Karlis »

Yes, Rocky, it is the same issue and the fix is comming very soon!
Karlis Blumentals
Blumentals Software
www.blumentals.net
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