FTP can't connect - Busy - WB07

Post your questions and problem reports here

Moderator: kfury77

Forum rules
Please try to follow these guidelines. This will help to receive faster and more accurate response.
  • Check the Support section of the corresponding product first. Chances are you will find your answer there;
  • Do not create new topics for already reported problems. Add your comments to the existing topics instead;
  • Create separate topic for each problem request. Do NOT post a number of non-related problem reports in a single topic;
  • Give your topic a meaningful title. Titles such as "A question," "Bug report" and "Help!" provide others no clue what your message is about;
  • Include the version number of the software you are using;
  • This is not an official customer support helpdesk. If you need a prompt and official response, please contact our support team directly instead. It may take a while until you receive a reply in the forum;
Post Reply
thetitan
Posts: 5
Joined: Wed May 14, 2008 6:12 am
Location: Palos Park, IL, USA
Contact:

FTP can't connect - Busy - WB07

Post by thetitan »

I upgraded WeBuilder 2007 to the latest release - Version 8.31 (8.3.1.81) and began having problems with connecting to the server via FTP. I see that it attempts to connect, then it reports "Busy", followed by error window with the following message "FTP Error: Access denied or file not found". This is on Win XP Pro SP2.

I know that it can't be the web server, because I use the exact same address and credentials to connect using FileZilla. I have also tried uninstalling and then installing WeBuilder to the same result.
User avatar
chrisjlocke
Top Contributor
Posts: 995
Joined: Mon Aug 01, 2005 4:12 pm
Location: Essex, UK
Contact:

Re: FTP can't connect - Busy - WB07

Post by chrisjlocke »

There is a trial version of v9. Have you tried that?
When did you upgrade? (ie, how long ago?)
thetitan
Posts: 5
Joined: Wed May 14, 2008 6:12 am
Location: Palos Park, IL, USA
Contact:

Re: FTP can't connect - Busy - WB07

Post by thetitan »

Few months again. But I downloaded a fresh install tonight thinking that there might be a fix, but I still have the same problem. I guess it was still the same release version as when I performed the upgrade.

I haven't tried the WB08 version, because at the moment I am not planning to upgrade to the new version.
User avatar
Karlis
Site Admin
Posts: 3605
Joined: Mon Jul 15, 2002 5:24 pm
Location: Riga, Latvia, Europe
Contact:

Re: FTP can't connect - Busy - WB07

Post by Karlis »

In version 2008 we have completely re-written all of the FTP features from ground up. Initial tests have shown that the new FTP algorithms are more stable and compatible even with many FTP servers that do not comply to RCF (standard that defines the FTP protocol along with other protocols). The previous implementation found in v 2005 - 2007 worked only with RCF compliant FTP servers.

You are welcome to try v2008 trial. You can have both v2007 and v2008 installed at the same time, just be careful, once both versions are install, do not perform uninstall before you have backed up your settings.
Karlis Blumentals
Blumentals Software
www.blumentals.net
thetitan
Posts: 5
Joined: Wed May 14, 2008 6:12 am
Location: Palos Park, IL, USA
Contact:

Re: FTP can't connect - Busy - WB07

Post by thetitan »

I resolved this by configuring my FTP server to provide RFC style responses.
User avatar
Karlis
Site Admin
Posts: 3605
Joined: Mon Jul 15, 2002 5:24 pm
Location: Riga, Latvia, Europe
Contact:

Re: FTP can't connect - Busy - WB07

Post by Karlis »

Great!
Karlis Blumentals
Blumentals Software
www.blumentals.net
Post Reply