Error on IE7, not on Firefox or Safari

[apedraza]

I am using version 1.2 of Easy Button & Menu Maker. At one point the menu was working okay on all 3 browsers I use. After one of the automatic updates on IE, I guess, I started getting an error message and the menu just doesn't appear. I am using JOOMLA as the back end. Works flawlessly in Firefox and Safari, but no menu on IE. It starts to display, then the error icon appears at the bottom, and the menu goes away never to reappear.

The error message is:



The IE I have is version 7.0.5730.13CO

You can try the menu out at http://www.jcci.biz/. It'll be the top menu, right underneath the title banner image.

Any help troubleshooting will be highly appreciated. And again, no error message, and it works perfectly on the other two browsers.

Best,

Andres

[MikeyB]

I get the same error in Firefox:
In the standard Firefox error console (Tools -> Error console) I get:
Error: menu is not defined
Source File: http://www.jcci.biz/
Line: 68

With Firebug I get this:
menu is not defined
http://www.jcci.biz/
Line 68
new menu (topmenu_MENU_ITEMS, topmenu_MENU_POS);

Your menu.js and function.js seem to be missing, get a 404 not found on those files.
I would say this is your problem.

[apedraza]

Mikey,

Thank you. That's even weirder since it's working fine on my Firefox. Reports from users also show it working well for them, except on some, not all, IE instances. The code is definitely all there since it does work for some. May be a matter of the path IE and/or some other browser instances use to find and load the .js? I'll play around with that theory today, and copy some of the files elsewhere and see if I can run a debug/trace.

Thanks again,

Andres

[apedraza]

Mikey,

After looking at my Firefox console, you are correct, the error appears there as well. Nonetheless, the menu works in Firefox (at least it does for me and my clients). Despite the error, were you able to see the menu and its dropdowns on your Firefox?

Best,

Andres

[MikeyB]

Hi,

Yes, despite the error I can still see the menu in Firefox, which is odd.
The menu also kind of works in IE, some of the menus work, while others don't, even odder!

Unfortunately I cannot seem to get to your website at the moment, just times out, "Error Code 10060: Connection timeout"
So I can only guess you have some other reference to the menu javascript somewhere in your page.
Possibly what is happening is the IE is stopping running scripts when it gets the 404 errors while Firefox carries on regardless!

Mike

[Karlis]

Does this happen for UL or TABLE based menus? I was unable to reproduce.

[Karlis]

This looks to be something connected with your own web page code. Error sems to happen in code not connected with menu created by EBMM