Cannot open clipboard - WeBuilder 2006 v7.4.0.70 - Solved?!?

Post your questions and problem reports here

Moderator: kfury77

Forum rules
Please try to follow these guidelines. This will help to receive faster and more accurate response.
  • Check the Support section of the corresponding product first. Chances are you will find your answer there;
  • Do not create new topics for already reported problems. Add your comments to the existing topics instead;
  • Create separate topic for each problem request. Do NOT post a number of non-related problem reports in a single topic;
  • Give your topic a meaningful title. Titles such as "A question," "Bug report" and "Help!" provide others no clue what your message is about;
  • Include the version number of the software you are using;
  • This is not an official customer support helpdesk. If you need a prompt and official response, please contact our support team directly instead. It may take a while until you receive a reply in the forum;
myitguy
Posts: 20
Joined: Sat Jul 22, 2006 7:51 pm
Location: Kitchener, Ontario, Canada
Contact:

Cannot open clipboard - WeBuilder 2006 v7.4.0.70 - Solved?!?

Post by myitguy »

I think I've figured out how to reproduce the error!

It seems that if WeBuilder is left open for more than 24 hours (which I do frequently), it will start getting the "cannot open clipboard" error.

Closing and re-opening the program "fixes" the problem.

Hopefully we will finally see a fix to this perpetual problem in the next release!
Adam Smith
Web Developer & Computer Systems Specialist
My IT Guy
GiDEoN
Posts: 10
Joined: Fri Feb 09, 2007 6:36 pm

Re: Cannot open clipboard - WeBuilder 2006 v7.4.0.70 - Solve

Post by GiDEoN »

myitguy wrote:I think I've figured out how to reproduce the error!

It seems that if WeBuilder is left open for more than 24 hours (which I do frequently), it will start getting the "cannot open clipboard" error.

Closing and re-opening the program "fixes" the problem.

Hopefully we will finally see a fix to this perpetual problem in the next release!
*bump for attention* (regarding my other topic).
When I think its time to go home :) I just switch off the monitors (and airco if i'm the last 1 in the office) to continue work the next day. So, WeBuilder is left on for longer periods here too.

I got the same problem occasionaly, and so does 1 other coworker. Please fix this, its very frustating. I'm unable to provide more information. All I can say is that the 'clipboard' gets replaced by the WeBuilder error message
Mistraal
Posts: 3
Joined: Sat Feb 17, 2007 12:53 am

Post by Mistraal »

I have encountered the same problem with the clipboard, but only when I have a remote desktop session open alongside Webuilder 7.4.0.70. As soon as I close the remote desktop session the clipboard can be found.

Hope this helps someone.
User avatar
EvilBMP
Posts: 120
Joined: Thu Jan 04, 2007 1:57 am
Location: Germany

Post by EvilBMP »

Hehe - thought I was lucky - because often when I had the error I closed the error box and clipboard worked again. But now - just in time - I have the same problem :(

:arrow: application is also longer running than 24 hours now

v7.4.0.70
User avatar
syrupcore
Top Contributor
Posts: 917
Joined: Thu Jul 21, 2005 12:58 am
Location: Portland, Oregon, usa
Contact:

Post by syrupcore »

I've had this problem for a while now. I just had it again and the app has been open for less than 2 hours. Instead of copying what I've selected to the clipboard, it instead copies:

Code: Select all

---------------------------
WeBuilder 2006
---------------------------
Cannot open clipboard.
---------------------------
OK   
---------------------------
usually clicking ok 20 times makes it go away. not the most fun coding experience. :)

will
User avatar
syrupcore
Top Contributor
Posts: 917
Joined: Thu Jul 21, 2005 12:58 am
Location: Portland, Oregon, usa
Contact:

Post by syrupcore »

ok, weird. I was trying to copy this:

Code: Select all

		$(document).ready(function() {
			$("##doctorresults").tableSorter({
					sortColumn: 'name',			// Integer or String of the name of the column to sort by.
					sortClassAsc: 'headerSortUp',		// Class name for ascending sorting action to header
					sortClassDesc: 'headerSortDown',	// Class name for descending sorting action to header
					headerClass: 'header_cell',			// Class name for headers (th's)
					stripingRowClass: ['even','odd'],	// Class names for striping supplyed as a array.
					stripRowsOnStartUp: true		// Strip rows on tableSorter init.
			});
		});
but it wouldn't let me. it would however let me copy a single line. So then I thought the 'clipboard problem' was gone so I went to copy the whole block again and bam! same clipboard error. I just entered that in here line by line - without error but I couldn't copy it all at once. Now, several copies and 5 minutes later, I can copy the whole block. :?:

I don't know if this helps but I thought I'd put it in here... just in case.

Will
User avatar
Karlis
Site Admin
Posts: 3605
Joined: Mon Jul 15, 2002 5:24 pm
Location: Riga, Latvia, Europe
Contact:

Post by Karlis »

We will try to completely re-build the clipboard in version 2007. The difficulty is that this problem happens for only some users, so it is hard to track.
Karlis Blumentals
Blumentals Software
www.blumentals.net
User avatar
Karlis
Site Admin
Posts: 3605
Joined: Mon Jul 15, 2002 5:24 pm
Location: Riga, Latvia, Europe
Contact:

Post by Karlis »

IMPORTANT

Does this error happen when you Ctrl+C or Click Copy toolbar button or both?

When you see the error message box, does the text get copied?
Karlis Blumentals
Blumentals Software
www.blumentals.net
User avatar
syrupcore
Top Contributor
Posts: 917
Joined: Thu Jul 21, 2005 12:58 am
Location: Portland, Oregon, usa
Contact:

Post by syrupcore »

I only ever use ctrl+c so I'm not sure if it happens with edit>copy or the toolbar button.

this is what gets copied to the clipboard when it happens:

Code: Select all

---------------------------
WeBuilder 2006
---------------------------
Cannot open clipboard.
---------------------------
OK   
--------------------------- 
if I have the clipboard panel open, I can see it on the top there. I do not always have the clipboard visible when I do this (but it is always on my sidepanel - just not always the visible tab).

Thanks for investigating this.

Will
User avatar
Karlis
Site Admin
Posts: 3605
Joined: Mon Jul 15, 2002 5:24 pm
Location: Riga, Latvia, Europe
Contact:

Post by Karlis »

Will,

I shall try to re-write this in version 2007. The weird thing is that text you have copied to clipboard. In the program code there is NO place that would copy the following:

---------------------------
WeBuilder 2006
---------------------------
Cannot open clipboard.
---------------------------
OK
---------------------------

WeBuilder does not copy or enter the above text to clipboard. You should be receiving the error message box instead... really weird.

Anyway I hope you can hang on until 2007 comes out.
Karlis Blumentals
Blumentals Software
www.blumentals.net
User avatar
chrisjlocke
Top Contributor
Posts: 995
Joined: Mon Aug 01, 2005 4:12 pm
Location: Essex, UK
Contact:

Post by chrisjlocke »

I think some misunderstanding is going on here.
The error syrupcore posted is an error generated by WeBuilder. However, as with any Windows error, if the user presses CTRL + C when this error is displayed, the contents of that error get copied to the clipboard.

To demonstrate, open Notepad. Enter any old gibberish, then attempt to close Notepad. Notepad will squeal like a pig and ask if you want to save changes. At this point, press CTRL + C. This will get copied to the clipboard:

---------------------------
Notepad
---------------------------
The text in the Untitled file has changed.

Do you want to save the changes?
---------------------------
Yes No Cancel
---------------------------

This may explain why the above text gets copied into the clipboard - maybe CTRL C is pressed when the error is displayed?

(or I may be just a patronising git and none of this is right... ;) )
User avatar
syrupcore
Top Contributor
Posts: 917
Joined: Thu Jul 21, 2005 12:58 am
Location: Portland, Oregon, usa
Contact:

Post by syrupcore »

oh! :lol:

That makes quite a bit more sense. Thank you chris. I think you just made karlis' day. error is, of course, still there but at least there isn't some phantom issue to go chasing around.

Next time I get the error, I'll try to see if the error is copied right away or if I'm hitting ctrl+c twice.

AND, thank you for this! trying to write down really long-winded error messages to report bugs in any program is a drag! I had no idea I could just copy and paste it. :D
User avatar
Karlis
Site Admin
Posts: 3605
Joined: Mon Jul 15, 2002 5:24 pm
Location: Riga, Latvia, Europe
Contact:

Post by Karlis »

Great, I did not know this either. So as I understand when this error happens, two things happen:

1) The error box is displayed
2) The error box is copied to clipboard

Most likely it is either delayed keypress event or a second Ctrl+C press. I'd appreciate if you could check this out end tell me about it Thanks!
Karlis Blumentals
Blumentals Software
www.blumentals.net
User avatar
chrisjlocke
Top Contributor
Posts: 995
Joined: Mon Aug 01, 2005 4:12 pm
Location: Essex, UK
Contact:

Post by chrisjlocke »

1. Yes
2. Not automatically, no. Only by user intervention (well, normally)
peep
Posts: 25
Joined: Thu Feb 15, 2007 10:20 am

Post by peep »

Karlis wrote:Great, I did not know this either. So as I understand when this error happens, two things happen:

1) The error box is displayed
2) The error box is copied to clipboard

Most likely it is either delayed keypress event or a second Ctrl+C press. I'd appreciate if you could check this out end tell me about it Thanks!
Hi!

It happens a lot. For me when I pase back from clipboard. Eg. I am moving lines of code or CSS, CUT works oki (CTRL+X), but when I want to paste (CTRL+V), the error pops up in 30% cases. Next paste after this works correctly - so the data ARE in the clipboard. The problem is PASTE related in my case.

Hope this helps.
Post Reply