crash of webuilder

Post your questions and problem reports here

Moderator: kfury77

Forum rules
Please try to follow these guidelines. This will help to receive faster and more accurate response.
  • Check the Support section of the corresponding product first. Chances are you will find your answer there;
  • Do not create new topics for already reported problems. Add your comments to the existing topics instead;
  • Create separate topic for each problem request. Do NOT post a number of non-related problem reports in a single topic;
  • Give your topic a meaningful title. Titles such as "A question," "Bug report" and "Help!" provide others no clue what your message is about;
  • Include the version number of the software you are using;
  • This is not an official customer support helpdesk. If you need a prompt and official response, please contact our support team directly instead. It may take a while until you receive a reply in the forum;
Post Reply
Gorky
Posts: 73
Joined: Fri Mar 30, 2007 11:32 pm

crash of webuilder

Post by Gorky »

Hi,

when I locally open a html which contains a java-applet and try to preview this file webuilder crashes . Locally opening the file in a browser (e.g. internet explorer 7) works well

Regards

Gorky

ps. I am running webuilder under vista premium home
User avatar
Karlis
Site Admin
Posts: 3605
Joined: Mon Jul 15, 2002 5:24 pm
Location: Riga, Latvia, Europe
Contact:

Post by Karlis »

Sample package html + applet would be appreciated. Send it to software[at]latnet.lv
Karlis Blumentals
Blumentals Software
www.blumentals.net
Gorky
Posts: 73
Joined: Fri Mar 30, 2007 11:32 pm

on the way ...

Post by Gorky »

Hi Karlis,
thanks for your prompt support the files are on the way..

Gorky
Gorky
Posts: 73
Joined: Fri Mar 30, 2007 11:32 pm

Any chance to get this fixed?

Post by Gorky »

Hi Karlis,
any chances to get this annoying bug fixed in the near future?

thanks

Gorky
User avatar
Karlis
Site Admin
Posts: 3605
Joined: Mon Jul 15, 2002 5:24 pm
Location: Riga, Latvia, Europe
Contact:

Post by Karlis »

It worked on our WinXP and Vista computers alright. So it looks to be specific to your combination of software/configuration. Maybe you can try to upgrade/downgrade your Java to see if the problem is caused by a particular Java version.
Karlis Blumentals
Blumentals Software
www.blumentals.net
Gorky
Posts: 73
Joined: Fri Mar 30, 2007 11:32 pm

it works now -but only sometimes

Post by Gorky »

Karlis,

thanks for your reply. It works now with some applets but not with all. I still have crashes of webuilder regularly. If you want I can mail you a test-set. These crahes happen even after upgrading to the latest java runtime 1.6.0_01

Gorky
User avatar
Karlis
Site Admin
Posts: 3605
Joined: Mon Jul 15, 2002 5:24 pm
Location: Riga, Latvia, Europe
Contact:

Post by Karlis »

I suspect that this is caused either by Internet Explorer ActiveX over which we do not have any control or by Java engine (the same applies).

workaround for now would be if you want to preview Java applets, use the external preview or the FireFox preview.
Karlis Blumentals
Blumentals Software
www.blumentals.net
Post Reply