Problem with pop port of Outlook Express 6

[daffy84]

hi, i've a problem with OE. when internet is enable i've this problem, OE give me a message that there is an error on the port 110 (pop3 port). i've just reintalled the program..the same error..now i've disinstalled inet.. OE works fine..

[Karlis]

Does it happen also when internet is enabled or only when it is disabled? Do you use any anti-virus software? There could be a conflict.

[daffy84]

it happen when the program is installed.. enable or disable. there is norton antivirus 2007 as antivirus, if is a firewall problem how can i configure this? there is just an exception on norton firewall for inet program.

[Karlis]

When Internet is enabled, there should be no problems, because iNet Protector does not block anything during that time, so I doubt whether allowing anything would help, but you can try this:

Put Outlook's executable file in the Allowed Programs list, also put Norton's C:\Program Files\Common Files\Symantec Shared\ccApp.exe in the allowed list.

It looks more to be some system-related problem or conflict, because during the whole life of this project, we have never received a report like this. Just a week ago we specifically tested Outlook with iNet Protector and it worked ok on all computers.

[daffy84]

i've already put outlook in allowed programs..but i didn't try to put symantec..i'll try this way.. on my pc the trial version work ok.

[Karlis]

Ok, let us know. If the problem persists, I have another solution in my mind, but it will be available with the next version in approximately one or one and a half weeks.

[daffy84]

ok..if i need the new version how i can have it? i've just buy your Family product..i think i can have the new version free in family mode..isn't it?can you tell me when the new version is avaible? thanks

[Karlis]

We plan to release it in a couple of weeks. You will be able to turn on the debugging mode and this will help us to help you solve this.