I am suddenly getting crashes of Webuilder 2022 (17.7.0.248) running Windows 11 home (Version 10.0.22631 Build 22631) relating to system32\textshaping.dll (10.0.22621.3085) which seems to have been updated on 24/1/24.
I've checked that the file exists and is the latest and SFC doesn't report any problems.
Has anybody else had similar problems?
thanks
Robert
Crashes with TextShaper.dll
Moderator: kfury77
Forum rules
Please try to follow these guidelines. This will help to receive faster and more accurate response.
Please try to follow these guidelines. This will help to receive faster and more accurate response.
- Check the Support section of the corresponding product first. Chances are you will find your answer there;
- Do not create new topics for already reported problems. Add your comments to the existing topics instead;
- Create separate topic for each problem request. Do NOT post a number of non-related problem reports in a single topic;
- Give your topic a meaningful title. Titles such as "A question," "Bug report" and "Help!" provide others no clue what your message is about;
- Include the version number of the software you are using;
- This is not an official customer support helpdesk. If you need a prompt and official response, please contact our support team directly instead. It may take a while until you receive a reply in the forum;
Re: Crashes with TextShaper.dll
As far as I can figure out, TextShaper.dll is for displaying emojis, which WeBuilder doesn't do. Please make sure that everything is fine with the DLL because when I was trying to figure out what TextShaper.dll is for, I noticed that some malware mask themselves as name of this DLL.
Blumentals Software Programmer