Hello,
I made a fresh installation of WeBuilder 2007 8.2.0.79.
Then I was trying to upload via FTP but I always get the error "FTP Error: Access denied".
I'm using a firewall (Kaspersky Internet Security 7) and a proxy server.
Every other FTP program (like WS FTP) and many other Web Builder software has no problems with FTP connection.
I checked the settings many times.
Any help?
FTP Error: Access denied
Moderator: kfury77
Forum rules
Please try to follow these guidelines. This will help to receive faster and more accurate response.
Please try to follow these guidelines. This will help to receive faster and more accurate response.
- Check the Support section of the corresponding product first. Chances are you will find your answer there;
- Do not create new topics for already reported problems. Add your comments to the existing topics instead;
- Create separate topic for each problem request. Do NOT post a number of non-related problem reports in a single topic;
- Give your topic a meaningful title. Titles such as "A question," "Bug report" and "Help!" provide others no clue what your message is about;
- Include the version number of the software you are using;
- This is not an official customer support helpdesk. If you need a prompt and official response, please contact our support team directly instead. It may take a while until you receive a reply in the forum;
-
- Posts: 2
- Joined: Wed Nov 07, 2007 5:43 pm
- Contact:
-
- Posts: 2
- Joined: Wed Nov 07, 2007 5:43 pm
- Contact:
I don't think so. The error message appears immediately after trying to connect. There is no time to get this message from another server.bandrej wrote:Sounds like a ftp error message received from another server, not an WB error.
Yes, I did. No problem.bandrej wrote:Did you try to actually upload files on the same ftp location with other clients?
What do you mean by "normally"?bandrej wrote:Does WB ftp normally connect to that site?
From the very first beginning after installation I get always the error "FTP Error: Access denied". I did never get any connection by WB.
.
it was this:
I'm not sure, but check Kaspersky's settings and see if there is a exception list for applications that connect to the internet, then add WB with port 21 outgoing.
If nothing works, try and selectively close down FW apps, until you can connect. That way you should know where's the problem.
that led me to believe, you were actually already connected, but get the error after trying to upload the file.Then I was trying to upload via FTP but I always get the error "FTP Error: Access denied".
I'm not sure, but check Kaspersky's settings and see if there is a exception list for applications that connect to the internet, then add WB with port 21 outgoing.
If nothing works, try and selectively close down FW apps, until you can connect. That way you should know where's the problem.
to-do: full-screen feature
- chrisjlocke
- Top Contributor
- Posts: 995
- Joined: Mon Aug 01, 2005 4:12 pm
- Location: Essex, UK
- Contact:
So it can't even connect?
Have you another FTP account you can connect to?
Try to connect to my site. host: elimcolchester.org.uk ftp username: ftptest@elimcolchester.org.uk password:ftptest

Shout if that works.
I've tried that in WeBuilder 7.2 (so an older version) and it works fine. I'll try downloading the demo of 8.whatever_it_is and try in there too.
Have you another FTP account you can connect to?
Try to connect to my site. host: elimcolchester.org.uk ftp username: ftptest@elimcolchester.org.uk password:ftptest

Shout if that works.
I've tried that in WeBuilder 7.2 (so an older version) and it works fine. I'll try downloading the demo of 8.whatever_it_is and try in there too.