Button image not appearing

[anitag]

Hi
I'm loving this software, yet I'm failing at the final hurdle - I can't see the images on my site. Really hoping some kind soul will help...

What I do:
-created a test button
-Insert into web page > just HTML code
- Select folder for the files: C:\Users\Nita\Desktop\TEST
-select "I will put the files in a *directory* relative.." Directory name: images
-Copy HTML

-upload images to my server
the 3 .gif files and the .css file appear in the root directory, the .js file is not showing anywhereā€¦
-paste HTML

Now I have the weird watermark button, the link works, but no images.

What am I doing wrong ?
If I check Image Properties in the WYSIWYG editor, the URL is listed as ā€˜images/ebbtcbinsmenu1_0.gifā€™ ????
(Normally, for a plain image, it says: ā€˜http://www.novesi.fr/images/Image/Image/XXXX.JPGā€™)

If I ā€˜browse serverā€™ from within the Image Properties window, I can upload the 3 .gif images this way also, but can only choose one URL. (uploading this way DOES give me the full URL ā€˜http://www.novesi.fr/images/Image/Image/ebbtcbinsmenu1_0.gifā€™ however.

When I check back to all my uploaded files, the images still appear in the root directory AND now also in the /Image folder.
Please help ! This is definiteley my preferred software for menus, but the only one I canā€™t get to work !

Thanks in advance.

[Aivars]

Hi and welcome,

I can't see the test button you mentioned in the link you gave.

If you selected relative directory "images" then you need to put the files inside http://www.novesi.fr/images/XXXX.JPG, not http://www.novesi.fr/images/Image/Image/XXXX.JPG; you need to upload all files - images, js and css.

Anyway it seems like you have difficulties with uploading. What software do you use to upload the files?

[anitag]

Thnaks for your quick reply

I'm using a program called Shop Application - a webdesigner is doing the site and it comes with the back office software.

I have 2 methods 2 upload:
1. Through "File Manager" where I can upload into the root directory.

* File
* Flash
* Image
* clients
* files_transfered_by_client
* import_files
* mp3
* themes_admin
0407_0438_STST_01_1291915836.jpg
0407_0438_STST_02_1291914317.jpg
ebbtcbinsmenu1_0.gif
ebbtcbinsmenu1_1.gif
ebbtcbinsmenu1_2.gif
0407_0438_STST_02_1291915836.css
etc.

The url of these images is http://www.novesi.fr/images/Image//name.jpg

2. I can upload single images straight into the webpage in the WYSIWYG editor - Image properties (url shows as: images/ebbtcbinsmenu1_0.gif), browse server, upload with "FCKEditor", choose file from desktop, uploads as http://www.novesi.fr/images/Image//Imag ... enu1_0.gif. This is how I managed to see an image, but only in 1 of the 3 coulours.
Images uploaded like this appear in the Image folder in the root directory.

?????
Thanks so much for your help

[Aivars]

Ok, it seems like your wedesigner has limited you to /Image directory. Try following:
- select "I will put the files in a *directory* relative.." Directory name: Image <--- instead of images
- upload all files to the File Manager's root

Now, you mentioned that .js file does not get uploaded. It's highly probable your webdesigner has forbidden .js files - you will need to speak to him/her about that and ask to add .js to allowed extensions.

[anitag]

Thanks Aivars, really appreciate that, will get on to the tech guys.

[anitag]

Hi

You're right - .js files can't be uploaded with the others.

My tech guy keeps telling me to add ALL the files in "source" in the WYSIWYG editor, along with the HTML. Is this possible with EB&MM program?
and for someone with very limited html skills?!

Thanks muchly

[Aivars]

It's certainly possible, even if against the best practices. I'm not sure why your tech guy want you to do it like this.

Anyway, the basic idea is:
Replace

Code: Select all

<script type="text/javascript" src="mb....js"></script>

with

Code: Select all

<script type="text/javascript">
.... paste contents from the .js file here ....
</script>

and

Replace

Code: Select all

<link rel="stylesheet" href="mb.....css" type="text/css" />

with

Code: Select all

<style>
.... paste contents from the .css file here
</style>

Updating the menu will be more annoying than if you could upload the files (you will need to copy/paste every time).

[anitag]

ok, I did that, but still not seeing the image. I uploaded the images to the root directory AND then also the Image folder in the root directory, I just can't get it to find them.

I know nothing of HTML (thankyou for such clear instructions) which is way I like this program so much.

I think if I can't convince the techy to add .js to allowed extensions, my site shall be button-less....

[Aivars]

Can you give me a link to page that contains the imageless menu? I'll check what might be missing.

[anitag]

Just a test button (no links)

thanks

[Aivars]

I don't see the button. Where is it?

[anitag]

The site isn't live yet, but I thought that link would work. Can you see the page at all (lots of remote controlled planes)?

The button is at the top, just under "Accueil Ā» Boutiques Ā» NITRTEK"

[Aivars]

I see the planes but not the button or "Nitrek".

[anitag]

Sorry, should have thought - the site's in french - you'll need to click on the french flag, top-left.

[Aivars]

The image should be here: http://www.novesi.fr/Image/ebbtcbinsmenu1_1.gif but clicking that link opens a web page instead of picture. I suspect it's your web cms/catalog system that's intercepting all URLs, instead of letting webserver send the file directly.
Ask your tech men which folder they recommend for storing image files.

Btw javascript and css seems to be inlined and working just fine.