Bug report got returned to me

[garethjmsaunders]

It's not often that WeBuilder 2010 (version 10.2.0.121) crashes on me but it did have a short spate of them last week. I duly followed the submit a bug report drill and received an email back today:

Delivery has failed to these recipients or groups:

debug@blumentals.net
The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk

I thought I should report this.

I've got the "Diagnostic information for administrators:" if you need it. Just let me know where I should send it.

Thanks

Gareth

[mapleleaf]

Hi Garth

I thought I should report this.

I've got the "Diagnostic information for administrators:" if you need it. Just let me know where I should send it.

Why not send it to support@blumentals.net which is your best bet.

Seems like that mailbox may be de-activated

[garethjmsaunders]

Thanks -- that's the email address that WeBuilder 2010 automatically entered in my email client (Outlook 2010) when I agreed to submit the crash report.

[Gatis]

Our support email address does not accept special attachments, and that could be the reason why the report could not be delivered.
The email address for the bug report is filled in automatically (and it is NOT the same email address we use for customer support). If for some strange reason this does not happen to you, please write to our support email address or send me a PM, and I we will share it with you.

Kind regards,
Gatis