You have not described the procedure for updating the program in terms of storing user preferences.
When upgrading all settings get off!
Recommend or warn the user about it in the setup dialog, update or save-restore of setting up automatically when updating the software.
Reset settings when upgrading
Moderator: kfury77
Forum rules
Please try to follow these guidelines. This will help to receive faster and more accurate response.
Please try to follow these guidelines. This will help to receive faster and more accurate response.
- Check the Support section of the corresponding product first. Chances are you will find your answer there;
- Do not create new topics for already reported problems. Add your comments to the existing topics instead;
- Create separate topic for each problem request. Do NOT post a number of non-related problem reports in a single topic;
- Give your topic a meaningful title. Titles such as "A question," "Bug report" and "Help!" provide others no clue what your message is about;
- Include the version number of the software you are using;
- This is not an official customer support helpdesk. If you need a prompt and official response, please contact our support team directly instead. It may take a while until you receive a reply in the forum;
Re: Reset settings when upgrading
If you're updating (between minor versions), all settings including layouts are kept.
If you're upgrading (between major versions), all settings except the layouts are kept.
You could lose all your settings if you:
- uninstall and select "Remove all settings" during uninstall procedure,
- use portable versions.
If you're upgrading (between major versions), all settings except the layouts are kept.
You could lose all your settings if you:
- uninstall and select "Remove all settings" during uninstall procedure,
- use portable versions.
Blumentals Software Programmer
Re: Reset settings when upgrading
Hi there, WeBulider 2015 Version 13.0 and the new 13.1 have the same problem.
Installation under Windows 8.1 (64Bit) are only correct if the windows user account-type is admin. If you use a "normal" user account Update loose all settings.
If you switch the account to admin and reinstall the update all settings are back. After installation and starting webuilder you can switch back to normal user type and it runs...
If you install it first time with "normal" User Account setup doesn't run clear...
It seems the installer neeed Admin-Richts (right click, run as admin are not enough).
My "normal" Account Type is a Windows-Live Account
Sorry for the bad english.
Greeting ho-nig
Installation under Windows 8.1 (64Bit) are only correct if the windows user account-type is admin. If you use a "normal" user account Update loose all settings.
If you switch the account to admin and reinstall the update all settings are back. After installation and starting webuilder you can switch back to normal user type and it runs...
If you install it first time with "normal" User Account setup doesn't run clear...
It seems the installer neeed Admin-Richts (right click, run as admin are not enough).
My "normal" Account Type is a Windows-Live Account
Sorry for the bad english.
Greeting ho-nig
Re: Reset settings when upgrading
Is it possible that you installed from one account and upgraded from a different account?
Blumentals Software Programmer
Re: Reset settings when upgrading
Hi Aivars,
i think no. My MS-Account is a normal user. Insalling WeBuilder 2015 doesn't run and i have only one Amdin Account.
First time i installed it with right click and run as amdin, settings will not be there.
Only change temp. my Account to an admin account, run webuilder and switch back to normal user bring me my settings back...
Greeting honig
i think no. My MS-Account is a normal user. Insalling WeBuilder 2015 doesn't run and i have only one Amdin Account.
First time i installed it with right click and run as amdin, settings will not be there.
Only change temp. my Account to an admin account, run webuilder and switch back to normal user bring me my settings back...
Greeting honig