Saving Projects [Solved]

[MACPROG]

When I ammend or make a new gif animation it work OK, but when I try to save it or save it as I get the following message. Anyone know the reason why and how I cure it.

Error message
access violation at adress 004304cc in module 'gifan.exe' read address 0000002c. The number are different most times.
Regards
Macprod

[daviebods]

i also get a error message like this too, except mine says:

access violation at adress 004305F0 in module 'gifan.exe' read address 0000002c.

Regards
dave

[daviebods]

ok i figured out how to fix it.

go to the bottom right corner & click the "Image Comment.." button,
then clear all the text inside it & press OK.

this worked for me.

[Karlis]

We shall investigate this and correct the problem. Please let me know what kind of text was there and how many frames did you have in your animation.

[hlndr]

I am having the same problem except that my message said that the access violation was in address 004305F0 and the Read address was 1F1F4B. I did what you said with clearing the comment and I still got the message only the read address changed to 0000002D.

[Karlis]

Anybody having this problem, please contact us with more details:
http://www.blumentals.net/support/support.php

This looks to be very rare issue, but still we would like to eliminate it. Thanks!

[HolmanGT]

Anybody having this problem, please contact us with more details:
http://www.blumentals.net/support/support.php

This looks to be very rare issue, but still we would like to eliminate it. Thanks!

I have this problem and I have filled out the report at the link you specified.


This may not be as "Very Rare" as you think.

[hlndr]

I filled out a report at the above link a week ago and have not gotten any kind of response.

[Karlis]

The Solution

The problem is caused by an error in options. Until we correct the glitch, you may use the following solution that fixes the problem:

1. On the Tools menu, click Options
2. Select Export tab
3. Set Nearest Color for Dithering Mode.